Refund policy

We take great pride in the craftsmanship of our pieces.

If your item arrives with a manufacturing defect, we will gladly repair or replace it at no additional cost. Please contact us at heyokaartgallery@gmail.com within 7 days of receiving your order, along with photos and a description of the issue.

As all our pieces are custom-made or made-to-order, we do not accept returns or exchanges for reasons other than manufacturing defects.

Customers are responsible for securely packaging the item and shipping it back to us. We will cover the cost of return shipping after the repair.

Thank you for your understanding and support!